Read Our Terms And Conditions
PLEASE READ OUR TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this site, you agree to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use this site.
These Terms and Conditions may be revised or updated at any time without intimation to anybody who choose to use this site. Your continued usage of this will mean you accept those changes.
Welcome to Fachand (“Company”, “we”, “our”, “us”), accessible at https://fachand.com. By accessing or using our website or services, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.
1. Nature of Business
Fachand is a Saas platform offering, including but not limited to:
AI voice and text agent/chatbot service.
All services are provided on a best-effort basis unless otherwise agreed in writing.
2. Acceptance of Terms
Your continued use of this website or our services constitutes acceptance of:
These Terms & Conditions
Our Privacy Policy
Our Refund Policy
Our Disclaimer
3. Scope of Services
Service scope, timelines, deliverables, and pricing are confirmed through:
Written proposals
Email or WhatsApp confirmation
Invoices or agreements
Any request beyond the agreed scope constitutes additional work and will be billed separately.
4. Payments & Billing
All payments are quoted in INR unless stated otherwise
Advance payments are mandatory and non-refundable
Failure to pay on time may result in suspension or termination of services
Fachand reserves the right to revise pricing for future engagements
5. Marketing & Performance Disclaimer
Fachand does not guarantee:
Sales, leads, revenue, or ROI
Search engine rankings
Advertising platform approvals or performance
Results depend on external factors including algorithms, budgets, competition, and market behavior beyond our control.
6. Client Obligations
Clients agree to:
Provide accurate content, credentials, and approvals
Own or have rights to all provided materials
Respond in a timely manner
Fachand is not responsible for delays caused by client inaction.
7. Intellectual Property
All work remains the property of Fachand until full payment
Upon payment, final deliverables transfer to the client
Fachand retains the right to display completed work in portfolios and marketing
Unauthorized resale or reuse is prohibited.
8. Third-Party Services
Fachand may integrate third-party tools (hosting, ads platforms, plugins, APIs). We are not liable for:
Downtime
Policy changes
Third-party failures
Clients must comply with third-party terms independently.
9. Limitation of Liability
To the fullest extent permitted by law:
Fachand is not liable for indirect or consequential damages
Total liability shall not exceed the amount paid for the specific service
10. Termination
Fachand may terminate services for:
Breach of terms
Non-payment
Illegal or abusive activity
Payments made remain non-refundable.
11. Confidentiality
Client information will be handled with reasonable care and disclosed only if legally required.
12. Modifications
Terms may be updated without prior notice. Continued use implies acceptance.
13. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the Hon’ble Madras High Court, Chennai, Tamil Nadu, India, and no other court.
14. Contact
📧 Email: [[email protected]]
🌐 Website: https://fachand.com
PRIVACY POLICY
(GDPR-aware, India-compliant, Investor-Safe)
1. Information We Collect
Name, email, phone number
Business details
Technical data (IP, browser, analytics)
2. Use of Information
Service delivery
Communication
Internal analytics
Legal compliance
We do not sell personal data.
3. Data Protection
We use reasonable technical and administrative safeguards but cannot guarantee absolute security.
4. Third-Party Sharing
Data may be shared with:
Hosting providers
Analytics platforms
Legal authorities (if required)
5. Cookies
We use cookies for performance and analytics. Users may disable cookies via browser settings.
6. User Rights
Users may request access, correction, or deletion of personal data by contacting us.
7. Jurisdiction
This Privacy Policy is governed by Indian law and subject to exclusive jurisdiction of the Madras High Court, Chennai.
REFUND POLICY
(Revenue-Protective & Dispute-Resistant)
1. No Refund Policy
All payments made to Fachand are non-refundable, including:
Advance payments
Subscription services
Marketing setup fees
2. Exceptions
Refunds, if any, are issued solely at Fachand’s discretion and must be documented in writing.
3. Chargebacks
Unauthorized chargebacks may result in immediate service termination and legal action.
4. Jurisdiction
Refund disputes are subject to exclusive jurisdiction of the Madras High Court, Chennai.
DISCLAIMER
(Maximum Liability Shield)
1. General Information
All information on fachand.com is provided “as is” without warranties of any kind.
2. Professional Disclaimer
Services do not constitute legal, financial, or business guarantees.
3. External Links
We are not responsible for third-party websites or content.
4. Limitation of Responsibility
Use of our website or services is entirely at your own risk.
5. Jurisdiction
This Disclaimer is governed by Indian law and subject to exclusive jurisdiction of the Madras High Court, Chennai.
THOUGH EVERY EFFORT IS MADE TO GIVE YOU CORRECT AND USEFUL INFORMATION, IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, CORRECTNESS, COMPLETENESS, AND USEFULNESS OF ALL INFORMATION, ADVICE, OPINIONS, AND SERVICES PROVIDED ON THIS WEBSITE.
THOUGH EVERY EFFORT IS MADE TO GIVE YOU A SAFE SURFING EXPERIENCE ON THIS WEBSITE, WE ARE NOT RESPONSIBLE FOR ANY LOSS OF ANY KIND THAT MIGHT OCCUR TO YOU BY THE USAGE OF THIS WEBSITE. THE CONSEQUENCES OF YOUR ACCESS TO OTHER WEBSITES AND THEIR SERVICES THROUGH THIS WEBSITE ARE SOLELY YOUR RESPONSIBILITY.
THIS WEBSITE IS NOT LIABLE FOR ANY DAMAGE TO THE VIEWER OF THIS WEBSITE DUE TO THE USAGE OF THIS WEBSITE.
THIS WEBSITE DOES NOT TAKE ANY RESPONSIBILITY FOR THE REFUNDS THAT MIGHT ARISE FOR THE PRODUCTS YOU PURCHASE THROUGH THIS WEBSITE.IT IS YOUR RESPONSIBILITY TO DEAL DIRECTLY WITH THE WEBSITE FROM WHERE YOU PURCHASED THE PRODUCT FOR THE PURPOSE OF REFUNDS.
YOU INDEMNIFY THIS WEBSITE AGAINST ALL LOSSES AND EXPENSES, INCLUDING LAWYER FEES ARISING OUT OF USAGE OF THIS WEBSITE.
THIS WEBSITE IS NOT RESPONSIBLE FOR ANY LIABILITY OR LOSS, FINANCIAL OR OTHERWISE WHICH MIGHT BE INCURRED DIRECTLY OR INDIRECTLY BY ANYBODY DUE TO THE USAGE OF THIS WEBSITE.
THIS SITE USES THIRD-PARTY SERVICES LIKE HOSTING, SOFTWARE SUCH AS PLUGINS, THEMES, AND PAYMENT GATEWAY. WE STATE THAT WE ARE NOT RESPONSIBLE FOR THE MALFUNCTIONING OF THESE SERVICES OR SOFTWARE THAT MIGHT LEAD TO THE POSSIBLE LIABILITIES OR LOSS THAT MIGHT ACCRUE TO YOU DUE TO THE USAGE OF THESE SERVICES OR SOFTWARE.
IT IS THE VISITOR’S RESPONSIBILITY TO VERIFY THE AUTHENTICITY AND GENUINENESS OF THE PRODUCTS RECOMMENDED ON THIS WEBSITE, AND USERS OF THIS WEBSITE ARE ADVISED TO DO THEIR OWN DUE DILIGENCE BEFORE PURCHASING ANY PRODUCT OR SERVICE THROUGH THIS WEBSITE.
WEBSITE OWNERS ARE RESPONSIBLE FOR COMPLYING WITH THE RELEVANT RULES AND REGULATIONS APPLICABLE IN THEIR REGION OR COUNTRY AND PUBLISHING CONTENT ACCORDINGLY.
YOU AGREE THAT ANY LEGAL ACTION OR PROCEEDINGS AGAINST THIS WEBSITE SHALL BE CONDUCTED IN A COURT OF LAW NEAREST TO THE RESIDENCE OF THE OWNER OF THIS SITE, UNDER THE JURISDICTION OF CHENNAI CITY, TAMILNADU, INDIA.